Introduction to CMDB in ServiceDesk Plus Cloud
January 28, 2019
Browser-based attack vectors and how to protect against them
February 6, 2019

Break free of application performance barriers

Training schedule


Server & infrastructure monitoring from a single console
February 27, 2019
Agenda
  • Application Discovery & Dependency Mapping
  • Business service management with Monitor Groups
  • Troubleshooting with Dynamic base lining and root cause analysis
  • User management

Application Performance Monitoring with code level diagnostics
March 6, 2019
Agenda
  • Deep diagnostic capabilities to debug transaction problems
  • Identify root-cause down to the individual line of code 
  • Error traces to pinpoint problematic components
  • Avoid sifting through log files and wasting time

Delivering the right end user experience with your application performance
March 13, 2019
Agenda
  • Synthetic transactions to capture user interactions with the application
  • Monitoring the complete end user journey through your site
  • Measure web application performance across the globe
  • Rest API, SOAP, SSL certificates

Business dashboards, application performance analytics and admin functions
March 20, 2019
Agenda
  • Configuring custom dashboards for business services
  • Reports for performance & trend analysis, and capacity planning
  • Forecasting utilization trends with Machine learning
  • Template library, downtime scheduler & SLA management