May 3, 2019

7 Step Guide to IT Asset Management Success

This eBook lists 7 asset management best practices that cover most aspects of an ITAM process, right from detecting assets and integrating ITAM with other ITIL processes to improving ITAM on a continual basis. These best practices can help IT admins overcome ITAM challenges, reap maximum benefits, and revolutionize the way they manage their IT assets.
May 3, 2019

Security Risk Mitigation Handbook

Insider threat caused due to unmanaged privileged accounts is one of the biggest cybersecurity risks an organization can face, and also leaves the organization's critical data vulnerable. Despite being a major pitfall, privilege abuse can still be kept in check with the help of a comprehensive Privileged Access Management (PAM) tool.
May 3, 2019

Cached credential update

Don't let passwords get in the way of your road warriors. Learn how to update cached credentials through VPN using our guide.
May 2, 2019

The Brainy Book for Smarter ITSM

This eBook is a compilation of industry best practices and exclusive tips on IT Service Management (ITSM) for IT service desk professionals.
April 16, 2019
Prodata Sisitem teknologi

Detecting Office 365 service health

Office 365 offers 99.9 percent uptime, guaranteed by a financially-backed SLA. However, the remedial Service Credit guaranteed in the SLA is subject to accurate reporting of downtime.