May 8, 2019

Six ways analytics can facilitate proactive IT operations management

Running helter-skelter, putting out fires, and fixing broken tech are common scenarios in IT operations management. This is because most network operations center (NOC) teams are reactive rather than proactive.
May 3, 2019

15 ways to manage IT changes better with ServiceDesk Plus

This eBook contains 15 proven hacks that will give you control over every stage of your IT change and help you overcome the associated challenges. Download this eBook to learn how to streamline your change management process right from planning to review.
May 3, 2019

7 Step Guide to IT Asset Management Success

This eBook lists 7 asset management best practices that cover most aspects of an ITAM process, right from detecting assets and integrating ITAM with other ITIL processes to improving ITAM on a continual basis. These best practices can help IT admins overcome ITAM challenges, reap maximum benefits, and revolutionize the way they manage their IT assets.
May 3, 2019

Security Risk Mitigation Handbook

Insider threat caused due to unmanaged privileged accounts is one of the biggest cybersecurity risks an organization can face, and also leaves the organization's critical data vulnerable. Despite being a major pitfall, privilege abuse can still be kept in check with the help of a comprehensive Privileged Access Management (PAM) tool.