Active Directory & IT Security
December 5, 2018
ServiceDesk Plus 10 with Request Life Cycle
December 7, 2018

Launching advanced analytics for ServiceDesk Plus’ request history, projects, and solutions modules.

We just released Analytics Plus version 3950 that offers out-of-the-box analytics for ServiceDesk Plus request historyprojects, and knowledge base modules. In line with the new release, we've come up with a webinar to help you get familiar with these modules, and to demonstrate how each of these modules
can help customers better manage their help desk.

Join us for an introductory session to learn how you can,

  1. Get an accurate view of request timelines and spot actions that delay resolution.
  2. Better plan and manage multiple IT projects—from resource allocation to monitoring, measuring, and reporting—from a single console.
  3. Evaluate knowledge base solutions for usefulness.

During the session we'll also be giving you tips on how you can position these new modules to your customers.

Date: December 12, 2018
Time: 10AM PST | 10AM GMT | 2PM AEDT

Choose your timezone to register.
10AM PST (US and the Americas)
10AM GMT (UK and EMEA)
2pm AEDT (Australia and New Zealand)

If you have any questions, queries, or concerns, please write to

Dates Training

Choose your timezone to register.

Time : 10AM PST (US and the Americas)


Time : 10AM GMT (UK and EMEA)

Time :  2pm AEDT (Australia and New Zealand)