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ServiceDesk Plus 10 with Request Life Cycle

We are proud to announce the release of ServiceDesk Plus 10 with our much awaited RLC feature. RLC lets you design the complete life cycle of a ticket visually using a simple, drag and drop canvas. Break down the life cycle of a request into various statuses and transitions, i.e., conditional actions required to move from one status to another.

Introduction to Request Life Cycle

In this webinar, you will learn:

    • What RLC is and why you need it
    • How to configure RLC
    • Benefits of using RLC
    • How to get started with RLC in your organization

Duration: 45 mins

Learn More

To learn more, register for our 45 minute webinar on and one of our product experts will take you through a detailed session on RLC.

Duration: 45 mins