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PT Indocement Tunggal Prakarsa Tbk.

Indocement monitors & analyze their traffic at interface levels and get real-time visibility into traffic patterns and network performance with Netflow Analyzer’s reports which provides a directory for traffic overview, providing detailed traffic reports by device, interface, applications, and QoS.

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PT Bank Maybank Indonesia Tbk.

ManageEngine OpManager helps Maybank to manage their data centers and IT infrastructure efficiently and cost-effectively. With OpManager, Maybank monitors their WAN, network devices such as routers, switches, firewalls, load balancers, wireless LAN controllers, physical & virtual servers, VMs, printers, storage devices, [read more] applications and everything that has an IP and is connected to Maybank’s network. OpManager provides in-depth visibility and control over the network and helps this large Indonesia Bank drill down to the root cause and eliminate it before operations are affected. Also Opmanager proactively monitors Maybank’s business applications & ensure their revenue-critical applications meet end-user expectations. [/read]

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PT Bank Syariah Indonesia, Tbk.

ManageEngine Applications Manager helps Bank Syariah Mandiri (BSM) with a holistic view to BSM’s IT resources. It helps monitor the performance of various components of an application and helps troubleshooting production issues quickly. This helps reduce finger pointing and improves quality of service to BSM’s end users. [read more]ManageEngine Applications Manager also provides Business Service Management that provides a business centric view to monitoring BSM’s IT resources. This further helps aligning BSM’s IT resources to the needs of the business, Reduce Mean Time to Repair (MTTR) significantly and most important thing is to ensure high availability and performance of BSM’s complex business applications.[/read]

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PT Bank Syariah Indonesia, Tbk.

ManageEngine Applications Manager helps Bank Syariah Mandiri (BSM) with a holistic view to BSM’s IT resources. It helps monitor the performance of various components of an application and helps troubleshooting production issues quickly. This helps reduce finger pointing and improves quality of service to BSM’s end users. [read more] ManageEngine Applications Manager also provides Business Service Management that provides a business centric view to monitoring BSM’s IT resources. This further helps aligning BSM’s IT resources to the needs of the business, Reduce Mean Time to Repair (MTTR) significantly and most important thing is to ensure high availability and performance of BSM’s complex business applications.[/read]

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BPJS Ketenagakerjaan

ServiceDesk Plus (SDP) is an ITIL ready-helpdesk application with integrated asset management capabilities. With advanced ITSM functionality SDP helps BPJS’s IT support teams delivers world-class service to BPJS’s end users in a very simple way. SDP has provided tremendous value for BPJS’s organization.[read more] It’s easy to manage and very powerful. BPJS uses SDP to manage requests from multiple service teams in BPJS organization other than IT team such as facilities department team, marketing department, HR department, etc from one single server.[/read]

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